Service Details

Atlassian Training & Enablement

Through role-specific training and hands-on coaching, we empower your employees to master Atlassian tools, increase adoption within the company, and accelerate work processes in the long term.

Overview

We Get Your Teams Ready for Atlassian

Das Team Florian Benecke, Julian Bohn und Dennis Schorn

Even the most powerful software can only reach its full potential when it is used correctly by people. Often, Atlassian implementations fail not because of technical issues, but because of a lack of acceptance: Employees feel overwhelmed by Jira workflows, don’t use Confluence in a structured way, or avoid the tools altogether.

Our enablement approach therefore goes beyond standard training courses. We don’t offer theoretical “slide shows,” but rather hands-on training conducted directly on your instance. We empower administrators, users, and managers not only to operate the tools, but also to use them efficiently in their day-to-day work.

Jira icon

Atlassian Jira

Anwender & Admin

From getting started to administration: Optimize your projects and knowledge work with our Atlassian courses.

confluence icon

Atlassian Confluence

Anwender & Admin

From getting started to administration: Optimize your projects and knowledge work with our Atlassian courses.

rovo icon

Atlassian Rovo

Anwender

From getting started to administration: Optimize your projects and knowledge work with our Atlassian courses.

Your benefits at a glance

High user acceptance: When employees understand how and why they should use a tool, they quickly become enthusiastic about its features.

Better data quality: Trained users manage tickets correctly and keep Confluence spaces organized. Reporting becomes more reliable.

Reducing Support Workload: Your internal admins receive fewer trivial inquiries (“How do I create a ticket?”) because users know how to use the system.

Faster Onboarding: Standardized training materials and recordings enable new employees to start working productively right away.

Increased Efficiency: Trained users navigate through the applications more quickly and reach their goals more directly thanks to the best practices they have learned.

Scope of Services

Wie wir Ihre Teams fit für Atlassian machen

User Training (Basics)

Grundlagen für Jira (Navigation, Tickets, Suche) und Confluence (Seiten, Zusammenarbeit), für sicheren täglichen Umgang.

Developer Training (Expert)

Integration von Jira in den Dev-Stack (Git, CI/CD) und effiziente Nutzung von Agile Boards für Sprints und Backlog-Management.

Admin Training (Advanced)

Intensive workshops for power users and system administrators: Configuring workflows, permission schemes, field configurations, and automation.

Train-the-Trainer

Ausbildung interner "Champions" (Key User), die das Wissen als Multiplikatoren in die Abteilungen tragen.

Methods & Tools Training

A combination of methodology and tools. For example: “Scrum with Jira” or “ITIL processes in Jira Service Management.”

On-Demand Content

Production of short, company-specific explanatory videos (Loom/Video) for your intranet.

Why should you choose us for Atlassian training and enablement?

A good trainer doesn't just need to know the tool – they need to understand the practice. We're consultants who work in client projects every day – and we pass that knowledge on.

  • Live Training: We don't conduct training in abstract demo environments, but (if desired) directly in your instance. We use your actual workflows and data as examples.
  • Tailored to the target audience: A developer needs different knowledge than a marketing manager or an administrator. We tailor the content and tone precisely to the participants.
  • Teaching Methods Instead of a Monologue: Our sessions are interactive. We use exercises, quizzes, and hands-on practice to ensure that the knowledge sticks.
  • Sustainable documents: We won't leave you empty-handed. You'll receive notes, cheat sheets, and handouts to refer to later.

User-Centered Approach in Training

Our goal is to make ourselves unnecessary. We want to transfer knowledge to your organization.

  1. Needs Analysis: We clarify the following in advance: Who will be trained? What prior knowledge do they have? What specific problems are users currently facing?
  2. Concept & Customization: We put together the agenda. We eliminate irrelevant, run-of-the-mill topics and focus on the features your teams really need.
  3. Delivery (Remote or On-Site): Whether it's a webinar or an all-day in-person workshop, we conduct the training in an interactive manner, with plenty of time for questions and exercises.
  4. Practical Transfer (Floor-Walking): Optionally, we provide ongoing support to teams in their day-to-day work after the training (“Q&A sessions” or “consultation hours”) to immediately resolve any issues they encounter when first using the system.
  5. Enablement Materials: Providing video tutorials or Confluence guides for your internal knowledge management.

Results for our clients

It is difficult to measure the value of training directly in euros, but its impact on productivity is clear. Here are some examples from our experience:

Doubling the Utilization Rate

A client in the healthcare sector had licensed Confluence, but it was hardly being used. After our “Wiki Gardening” workshop series, the number of pages created and active usage increased by 100% within three months.

90% fewer support requests

After receiving targeted administrative training, the key users in the business departments were able to resolve 9 out of 10 requests from their teams on their own, without burdening the central IT department.

Customer Testimonials

Testimonials that speak for themselves

Read what our customers have to say about working with us. Our testimonials provide a firsthand look at the impact working with us can have on your business.

Engelmann Sensor GmbH

Bohn Consultancy GmbH served as a reliable partner in helping us implement a scalable multi-project management solution in Jira Cloud. [...] Highly recommended!

★ ★ ★ ★ ★
★ ★ ★ ★ ★

Dr. Ronald Gleich

An absolutely outstanding partner for all matters related to project management and IT. We thoroughly enjoy working with Mr. Bohn and his team.

★ ★ ★ ★ ★
★ ★ ★ ★ ★

FERCHAU Nürnberg

On behalf of FERCHAU, Mr. Bohn expertly managed the JIRA administration at every stage, from initial project planning through to live operation.

★ ★ ★ ★ ★
★ ★ ★ ★ ★
Engelmann Sensor Logo black
Ferchau Logo black
Fahrschule Linne Logo black
IK Mohnheim Grundbesitz GmbH Logo black
N-Ergie Logo black

More

Additional Services